At Sridha Store, we value the trust you place in us and are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.sridhastore.com or sridhastore.com(hereinafter referred to as “Sridha Store”).
By accessing or using our Website, you agree to this Privacy Policy. If you do not agree to this policy, please do not use our Website. We may update this Privacy Policy from time to time, and we encourage you to review it periodically.
1. Information Collection
When you visit our Website or use our services, we collect and store certain personal information, which is voluntarily provided by you. Our primary goal is to provide you with a safe, efficient, and personalized shopping experience. The information we collect includes but is not limited to:
- Personal Details: Such as name, email address, phone number, shipping address, and billing address.
- Transaction Information: Such as the products you purchase, your order history, and payment details (excluding sensitive payment information like credit/debit card numbers, which are handled securely by third-party payment gateways).
- Device Information: Such as IP address, browser type, and operating system, which help us improve your experience and maintain the security of our Website.
- Behavioral Data: Such as browsing patterns, search queries, and pages visited, which help us understand user preferences and improve our services.
2. Use of Information
We use the collected information to:
- Process your orders and deliver products.
- Communicate with you regarding your purchases, support requests, and promotional offers.
- Improve our Website’s functionality and user experience.
- Protect against and prevent fraud, security risks, and other harmful activities.
- Comply with legal obligations and enforce our terms of service.
We may use cookies and other tracking technologies to collect information about your browsing activities and interactions on our Website, to offer a more personalized experience and enhance Website performance. You can choose to disable cookies in your browser settings; however, some features of our Website may not function properly without cookies.
3. Disclosure of Information
We respect the confidentiality of your personal information and do not share it with third parties for their marketing purposes without your consent. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers, such as payment processors, shipping companies, and marketing agencies, to perform essential functions on our behalf.
- Legal Compliance: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Sridha Store, our customers, or the general public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. The new entity will be required to follow this Privacy Policy.
4. Data Security
We implement stringent security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. These measures include encryption, firewalls, and secure servers. While we strive to protect your data, we cannot guarantee the security of information transmitted online, and you acknowledge that you are sharing information at your own risk.
It is also important that you protect your account credentials and use a secure internet connection when accessing our Website.
5. Data Retention
We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer required, it will be securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal information, subject to legal obligations.
- Opt-out of receiving non-essential communications, such as promotional emails, by following the unsubscribe instructions in the communications or contacting us directly.
7. Third-Party Links
Our Website may contain links to third-party websites. Sridha Store is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before sharing any personal information.
8. Children’s Privacy
Sridha Store does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected personal information from a child under 18, we will promptly delete that information.
9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review the policy regularly. Your continued use of our Website after the changes have been made will signify your acceptance of the updated Privacy Policy.
10. Contact Us
By using Sridha Store, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: support@sridhastore.com
Address: 1st Floor, A-83, Pocket D, Okhla Phase II, Okhla Industrial Estate, New Delhi – 110020